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Privacy policy

Visiting this website does not require the user to provide any information. In the event that the user provides any personal information, the data collected on this website will be processed fairly and lawfully, subject at all times to the principles and rights set forth in Regulation (EU) 2016/679 of April 27, the General Data Protection Regulation (GDPR), and other applicable regulations.

In compliance with the provisions of Article 13 of the GDPR, we inform you of the following:

1. Data Controller

  • BONGOLF HOTEL (hereinafter, “BONGOLF HOTEL”)

  • Tax ID No. B21661863

  • C/ PERE ANTONI TORRES I JORDI, 21, URB. BONMONT TERRESNOVES, 43300 MONTROIG DEL CAMP (TARRAGONA). 

If you have any questions, please contact us via the following email address: info@bongolfhotel.com

2. Information and Consent

By accepting this Privacy Policy, the user (hereinafter, the “User” or “Users”) acknowledges that they have been informed and gives their free, informed, specific, and unambiguous consent for the personal data they provide through the website located at the URL www.bongolfhotel.com (hereinafter, “www.bongolfhotel.com”) be processed by BONGOLF HOTEL, as well as data derived from their browsing and any other data they may provide in the future.

The User must carefully read this Privacy Policy, which has been drafted in clear and simple language to facilitate understanding, and the User may freely and voluntarily determine whether they wish to provide their personal data to BONGOLF HOTEL.

3. Purpose of Data Processing

By voluntarily providing their personal data through any form on this Website and expressly accepting its submission, the User expressly authorizes BONGOLF HOTEL to process and incorporate the submitted data into a file owned by BONGOLF HOTEL.

The primary purpose of collecting and processing the personal data provided by the User is to respond to the inquiry and send commercial and/or advertising information. However, it also serves the following purposes:

  • To contact the sender of the information, respond to their request, inquiry, or question, and manage the publication of inquiries and comments, as well as follow up on them.

  • To manage, where applicable, their order and carry out the service contracted by the User, including billing and collection.

  • To manage and monitor the customer portfolio.

  • Manage, where applicable, the User’s participation in sweepstakes or contests organized by BONGOLF HOTEL.

  • Manage, where applicable, the User’s registration process on the Online Platform.

  • Evaluate and manage, where applicable, your resume for recruitment processes that match your professional profile and carry out the necessary actions for the selection and hiring of personnel.

Pursuant to Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, under no circumstances will BONGOLF HOTEL send advertising or communications for sales or other commercial purposes to Users without their prior request or consent. Likewise, it will not send unsolicited or previously unconsented messages, nor will it send unsolicited or previously unconsented chain emails.

The personal data provided by the User must be true, accurate, complete, and up-to-date, and the User shall be liable for any damages that may arise from failure to comply with this obligation.

4. Protection of Minors

We do not collect personal data from minors. It is the responsibility of the parent or legal guardian to safeguard the privacy of minors, taking all necessary steps to ensure that they have authorized the collection and use of the minor’s personal data.

5. Duration of Data Processing

  • Data used for managing customer relationships and for billing and collecting payment for services will be retained for the entire duration of the contract. Once the relationship has ended, if applicable, the data may be retained for the period required by applicable law and until any liabilities arising from the contract have expired.

  • Data used for managing inquiries and requests will be retained for as long as necessary to respond to them, with a maximum period of one year.

  • Data related to comments posted about our products will be retained for the duration of the products’ or services’ validity and promotion, unless you express a desire to have them deleted at any time.

  • Data for participation in contests, sweepstakes, and promotions will be retained for the duration of such events, in accordance with their specific terms and conditions, to manage their conduct and, thereafter, until any potential liabilities arising from their conduct expire.

  • Data for sending commercial communications and creating commercial profiles of our products or services will be retained indefinitely until, if applicable, you express your wish to have them deleted.

  • Resume data for recruitment processes will be retained for three months.

6. User Rights Regarding Personal Data

The data subject has the following rights:

  • You may request information about the personal data stored regarding you (access)

  • You may request that inaccuracies in your personal data be corrected (rectification)

  • You may request the erasure or restriction of the processing of your personal data (erasure and restriction)

  • You may also request that your personal data be made available to you in a structured, commonly used, and machine-readable format (portability).

  • To do so, please send a written request, attaching a copy of your ID card or other identifying document, to the address Calle Les Moreres, 24, 46134 Foios, Valencia, or via our form, or to the email address info@bongolfhotel.com

The data subject also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, for any data-related issues, we invite you to contact us so we can resolve them.

7. Legal Basis for Data Processing

The legal basis for data processing is the data subject’s express consent.

8. Recipients

In order to provide the highest quality service, BONGOLF HOTEL needs to share your Personal Data with external entities or suppliers that help us offer the best service.

  • Entities that assist us with various matters related to the Service. At BONGOLF HOTEL, we ensure that all our suppliers who may have access to your Personal Data act confidentially, loyally, and in compliance with all applicable regulations.

  • To financial institutions through which the management of collections and payments is carried out.

  • To the competent public authorities, in the cases provided for by law and for the purposes defined therein.

9. Security Measures

BONGOLF HOTEL will treat the User’s data at all times with absolute confidentiality and uphold the mandatory duty of secrecy regarding such data, in accordance with applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.

10. Changes

BONGOLF HOTEL reserves the right to modify this policy to adapt it to new legislation or case law, as well as to industry practices. In such cases, the changes will be announced on this page a reasonable time before they take effect.

11. Acceptance and Consent

The User declares that they have been informed of the terms and conditions regarding the protection of personal data and hereby accepts and consents to the automated processing of such data by BONGOLF HOTEL, in the manner and for the purposes indicated in this Privacy Policy.